Terms of Service

In the following Terms & Conditions, "we" and "us" refers to Philip Browne Menswear and "you" will refer to the details provided with your order.


Philip Browne may change the Terms & Conditions from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 26th May 2010.


Once we received payment from you via credit/debit card, a contract shall exist between us and you.



Ordering

After placing your order, we will send an email to confirm that the item(s) are in stock at the listed price. Orders are only accepted ordered once we have delivered the goods. The processing of a payment and acknowledgement of an order does not constitute a legally binding contract. While every effort is made to ensure that stock levels and prices displayed on the website are correct, on rare occasions we may email you to advise that an item is no longer in stock or has been incorrectly priced. Under these circumstances we will send you an immediate refund.



Payment

All prices on the website are in pounds sterling and include VAT.


Goods will be dispatched only after funds have been deducted from your credit/debit card and all details including addresses have been verified.


We are not responsible for a delay in processing an order due to your card issuer not authorising a payment.


Please ensure that all details you provide are accurate. Do not send any personal details are credit/debit card details via email as we can not be held accountable for their security this way.



Privacy

Philip Browne is committed to protecting your privacy and we consider the security of your personal details and the information we collect to be of the highest importance.


When you buy from us online, or subscribe to our newsletter, you will be required to fill out a form which asks for the following type of personal information:


Name

Email Address

Telephone Number

Billing Address

Delivery Address (if different)

The information you provide is held as strictly private and confidential. This data is stored by us and used specifically to complete your order and send news and information about new stock and offers from philipbrownemenswear.com only. You can opt out of our newsletters by replying "stop" at any time. We do not share this information with outside parties except to the extent necessary to complete your order (ie your address may be shared with a reputable courier service such as Royal Mail, UPS or DHL for delivery purposes).


In accordance with the Data Protection Act 1998, we do not disclose your details to any third party for advertising or marketing purposes without your express written consent.


When you place orders through this site we automatically send you to a secure server. In addition, we prevent any unauthorized access to the information through strict security procedures regarding its storage and disclosure.


None of your Credit/Debit card information is stored. We use Paypal, a third party payment processor, to handle this procedure securely.



Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.



Vouchers

We offer two types: an Online Voucher or an In-Store Voucher.


We offer online vouchers in £GBP only in £5 increments (i.e £5, £10, £15...) up to a maximum of £100 per purchase. We will send the recipient their online voucher via email on a date that you specify (up to three months after you place your order). A maximum of £100 of online vouchers can be redeemed per transaction. The voucher is in the form a code which can only be redeemed.


We also offer in-store vouchers in £GBP only in £5 increments (i.e £5, £10, £15...) up to a maximum of £100 per purchase. These will be sent to your address for you to present as a gift as you please.



VAT

Buyers from outside the EU will not pay the 20% VAT. The amount will be automatically deducted at checkout.



Delivery

Delivery charges:


Delivery is FREE if your order is over £100* and to a delivery address within the United Kingdom.


United Kingdom: £6


European Community (EU) & Eire:

Regular weight items: £12

Large /heavy items (over 2kg): £25


International:

Regular weight items: £18

Large /heavy items (over 2kg): £55


All orders received before 2pm Mon - Fri will usually be dispatched the same day. Orders received after 2pm or at weekends or public holidays will be sent the next working day.


If there is any problem with your order that prevents us from dispatching to you - for example, if the item is currently unavailable, then we will contact you within 24 hours of your order being placed or the next working day.


Deliveries are normally made within 1-2 days of dispatch by ourselves unless the goods ordered are being delivered outside of the United Kingdom, in which case the delivery may take several days longer.


All of our UK deliveries are sent by Interlink, Royal Mail Delivery or another reputable courier service. All deliveries are insured to the full value of the goods purchased by you. A signature will be required upon receipt of goods so please ensure someone is available at your delivery address. If no one is present when the delivery is attempted, a card will be left informing you of what to do next.


All EU and International deliveries are sent by Interlink, Royal Mail Delivery or another reputable courier service. We can provide tracking information on request. International delivery times vary depending on destination. We aim to have goods with you within 10 days although please allow up to 20 days (especially for international destinations outside the EU).


We will not deliver to PO Box addresses due to security reasons.


*Free delivery is excluded from all hard launches (Yeezy, adidas Vintage etc)